General Description
Three exceptional achievements made in 1990 by Cadillac, re-established the companies reputation by major improvment in customer service, employee satisfaction and market share. Customer service was recognized as best in the industry by the prestigious Malcolm Baldridge Quality Program as best in the industry. Baldridge performed extensive surveys and analyses of complaints handled by a special 24-hour Customer Relations Center. Their findings was based upon three key measures -- satisfaction with cars, service, and total ownership experience -- 1985 customers rated Cadillac at about 70 percent. In 1989, Cadillac's scores in all three categories were 86 percent or better.
Employee satisfaction levels soared as Cadillac introduced it’s "people strategy" program designed for improving the effectiveness and job satisfaction of hourly and salaried employees' efforts. The program emphasized quality improvement, leadership skills, process modeling, statistical methods, and health and safety. Cadillac innovative program and its immediate success were soon adopted by other fortune 500 companies.
The third key achievement was improved market share, 2.8% and overall sales. Cadillac sold 258,168 automobiles during the 1990 calendar year. Eldorado sales were 13,610 total units. This included 7174 Biarritz and 1507 touring coupes. I am the proud owner of one of the 1507.
Engine Specifications:
Engine Misc.:
Employee satisfaction levels soared as Cadillac introduced it’s "people strategy" program designed for improving the effectiveness and job satisfaction of hourly and salaried employees' efforts. The program emphasized quality improvement, leadership skills, process modeling, statistical methods, and health and safety. Cadillac innovative program and its immediate success were soon adopted by other fortune 500 companies.
The third key achievement was improved market share, 2.8% and overall sales. Cadillac sold 258,168 automobiles during the 1990 calendar year. Eldorado sales were 13,610 total units. This included 7174 Biarritz and 1507 touring coupes. I am the proud owner of one of the 1507.
Engine Specifications:
- 4.5 liter OHV
90-degree, overhead valve, V-8, aluminum block and cast iron cylinder liners, cast iron cylinder heads
Displacement: 273 cu. in. (4.5 liters)
Bore & Stroke: 3.62 in. x 3.31 in.
Compression ratio: 9.5:1
Brake horsepower: 180 @ 4300 rpm
Torque: 240 lb.-ft. @ 3000 rpm
Five main blarings
Roller hydraulic valve lifters
Sequential port fuel injection
engine block heater - N/A
Engine Misc.:
top speed of 125 mph
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- Fuel tank: 18.8 gal.
Premium Gasoline only - N/A
- Dual exhaust chrome tips
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- Transmission: THM 440-T4 automatic four-speed (includes overdrive and viscous converter clutch)
high-performance rear axle ratio 3.31:1
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- touring suspension
Steering: Power-assisted rack and pinion
Steering Ratio: 16.5:1 (touring: 15.6:1)
Front suspension: Independent MacPherson strut with coil springs, strut-type shock absorbers and stabilizer bar
Rear suspension: Fully independent with coil springs. Automatic level control and strut type superlift shock absorbers
Brakes: Power assisted front disc and rear disc Anti-lock braking
Body construction: integral body-frame - N/A
- Eldorado Option Package B, includes
automatic door locks
theft-deterrent system:
bird's eye maple appliques
rear window defogger
digital instrument cluster
leather seating area
automatic day/night mirror
Eldorado leather
Delco-Bose sound system
digital display instrument cluster
"Driver Information Center,"
six-way adjustable seats, power recliner, and power lumbar supports
Rear seats integral headrest
interior color medium birchwood
birdseye maple on the dash and console
Thaxton carpeting
matching floor mats
Electrochromic rear view mirror, - N/A
- , Color:Medium Slate Gray
black-out trim,
grille-mounted wreath and crest (rather than a stand-up hood ornament),
modified "export" taillamps
body-colored door handles and mirrors
Cloisonne C-pillar and decklid emblems
specific lower-body moldings, and dual muffler chrome tailpipes
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