Sorry for not posting sooner. Were do I begin? I have had the steering gear replaced, all four door seals replaced numerous times, shedlip replaced, all four door latches replaced, rear air-conditioning unit fell out of its housing and banged around in the headliner, tail gate motor did the same thing had to have the bracket replaced, transmission mounts replaced, steering lower steering column replaced, passenger axle leaking had to have it replaced, two front tires were "unbalanceable" had them replaced, all 4 rims started to corrode with little black circles bubbling up the chrome had to be replaced, drivers foglight filled with water had to have that replaced, rust on tailgate had to have repainted, drivers side seat has flattened out twice, this is an example of what has had to be done to my 2003 Navigator. Many of the problems they "fixed" are still there. My main issues currently are these
I took this to arbitration after about 10 months of dealing with the morons that work at the service centers telling me "It's a truck, what do you want me to do?" or "I don't think there is anything we can do, we are not miracle workers." I literally had two service managers tell me those things.
I had the previous work done between 17000 and 33000 miles. A total of 76 days in the shop. After that I just stopped caring and decided this vehicle was a lemon whether ford would own up to it ir not. Of course they did not and now I am $11,000 upside down in a car that I honestly don't believe will make it to 60000 miles. I have some serious reservations about ever buying a Navigator again. This is sad to me because even after all this, it is my dream car. These are my current problems:
All 4 of my doors literally shudder when I go over any sort of bump, I have never expeienced anything in my life like this. It is like the were installed inproperly or something.
The suv shakes/pulses badly at idle, doors shake very abnormal.
I have a very strange whirling schreeching sound at startup-my dad has been a mechanic for 28 years and even he can not diagnose it.
Also at startup or shutdown the engine will discharge a loud pop of air, kind of like back pressure or something.
My drivers side heating/cooling seat went out.
My advance track has been flashing recently.