They screwed up twice on me today. Never delivered a memory chip for my computer when I was blatantly home and claimed they delivered it. Charged me 73 dollars to send a weed sprayer to pektel, didn't realize how much they charged me until I got home I was in a rush. AH. Just needed to vent. They say I have to contact the company I purchased the chip from so they can start an investigation. I was under the impression that it was their responsibility as soon as they got paid to deliver it. Silly me.