It could be the seat bottom cushion element or the seat back element. You can find the wire connectors under the seat. The seat back element is a 2 wire connector. The seat bottom element is a 4 wire connector. They work in a paralell. (if one goes bad nothing works) Disconnect and measure the resistance of each. The resistance should be between 0.6-0.9 ohms. If the passenger side heated seat is working you can also compare the readings in between the two. Most of the time it is either the bottom or the back heating element is burnt out, therefore the ohm readings will be out of range on your ohm meter. The elements are a real pain in the butt to replace. The leather seat covers are held on with hog rings, which require new rings and a special pair of pliers to reinstall. Hope this help you.