codewize
Dedicated LVC Member
I have a rant. Sprint and Nextel merging? That is the most bogus thing I've ever heard. Ok lets weight the facts. Now keep in mind I was in the Cellular business for several years and I'm a network engineer.
Nextel customer service is outstanding 99% of the time
Sprint customer service is notable crap
Nextel's network uses a unique technology which isolates them from the rest and allows them to provide service the other companies can't, no matter how hard they try. And the network was built from the ground up to do just that.
Sprint's network blows, coverage sucks and they use a technology that's being phased out. Site are always down and every time the try to implement something new they take down half the coverage area.
Everything on the Nextel network is 128bit WEP encrypted
Sprint can't even think about encryption. They just don't have the facilities to do it.
Nextel uses hardware from a single vendor, Motorola. Allows close reigns on rolling out new features and control over what's connected to the network.
Sprint uses random vendors, most of them being crap. This puts sprint in a place where they can't ever help you with hardware problems because they don't know anything about your phone.
Nextel billing is clear, correct and informative.
Sprint will usually bill you for several hidden charges every month and then turn your phone off because you didn't pay them.
I have never owned a phone from Sprint and never will. I sold enough of them and saw the horrendous problems many customers had. The return rate is probably 85% or more. The Nextel customers come back to thank you and tell they're friends how you helped them.
This is bull and I will drop my Nextel account at the first sign of Sprint-ness
Nextel customer service is outstanding 99% of the time
Sprint customer service is notable crap
Nextel's network uses a unique technology which isolates them from the rest and allows them to provide service the other companies can't, no matter how hard they try. And the network was built from the ground up to do just that.
Sprint's network blows, coverage sucks and they use a technology that's being phased out. Site are always down and every time the try to implement something new they take down half the coverage area.
Everything on the Nextel network is 128bit WEP encrypted
Sprint can't even think about encryption. They just don't have the facilities to do it.
Nextel uses hardware from a single vendor, Motorola. Allows close reigns on rolling out new features and control over what's connected to the network.
Sprint uses random vendors, most of them being crap. This puts sprint in a place where they can't ever help you with hardware problems because they don't know anything about your phone.
Nextel billing is clear, correct and informative.
Sprint will usually bill you for several hidden charges every month and then turn your phone off because you didn't pay them.
I have never owned a phone from Sprint and never will. I sold enough of them and saw the horrendous problems many customers had. The return rate is probably 85% or more. The Nextel customers come back to thank you and tell they're friends how you helped them.
This is bull and I will drop my Nextel account at the first sign of Sprint-ness