Shut down problem in windows xp

[magical]

About 50% of the time I try to shut down my computer I get a "program not responding" and I have to end it now. The program is "ccSvcHst" this just started about a month ago. When it does this, it takes about 5 minutes for my system to fully shut down. It is getting annoying, does anybody know what this is or how to fix it? I have tried every kind of scan and fix tool that I know of. Repaired windows files, cleaned registry, cleared restore points, defrag, ran full Norton scan. Nothing seems to work. I keep my hard drive very clean and free of clutter and bloatware. I have no clue what triggered this error.

- Windows XP Pro w/all updates
- Norton 360 w/all updates

Here is my hardware
- Motherboard - Chipset Intel i945P Dell Inc. 0FJ030
- Pentium D 3.2 GHz W/2 cores

Can anyone help me out?

 

[NYC LS8]

Google is your friend..

http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=225644&messageID=2358933

 

[ground_zero298]

I've been waiting to use this LOL.

 

[96hotrodlincoln]

Is the norton 360 something new? Symantec has been making some crappy virus software in the recent year, it's been known to cause the errors that you are experiencing. It could be something else but is likely to be the culprit if it is something that you recently installed.

 

[The Rev]

yeah norton causes a few problems here and there. NO word of a lie though, its 99% of the time on dells! I can't explain this at all but you'd be amazed at how many dells SUCK! We have 4 on the sales floor, 3 laptops and a desktop, our desktop gets the blue screen of death daily. Never been connected to the internet, I keep those things locked down so you cant install a thing.

But all in all, N360 is a good product. Version 2.0 was released a few months ago which really made leaps and bounds in speed over the first version. Its designed for the person who wants to "set it and forget it" Personally I run windows live onecare on both my xp and vista machines, but just because it automatically networked (wirelessly) 2 printers (both on xp machines) to my vista notebook, and allows me to run remote scans on either of the 3 pcs I own, sick huh?

Just like nycls8 posted, google that. Working on computers is 100 times easier than working on cars, I will work on pcs in exchange for you working on my car! haha.

Long story short, if your getting that message just get rid of norton, because there really isnt a fix. My symantec reps dodge that problem claiming that updating xp will fix it, its a driver issue, NONSENSE!