What are the chances? - Rant

Frogman

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I promise to nicer if you promise to be smarter.
About a month and a half ago, I dropped my beloved MacBook pro, and totally screwed up the right lower corner. I'm talking huge dent in the superdrive corner, bent superdrive, (that's the CD drive, for those of you PC's), and in general a total screw up. Now, this would not have buffed out.

So, I took it to Best Buy where I originally purchased it, and had it fixed under their Extended Warranty/Service plan. All for free. This was good.

I get the laptop back, and come to find out, the geniuses also replaced the Hard Drive. Never mind, the hard drive was working just fine. Regardless, they replaced it.

I wasn't all that miffed about it, after all, I had the drive backed up on two separate external drives.

I get back home from Phoenix, and plug in the first back-up drive, to restore my content... well, that hard disk wasn't having any of that. Hard drive wouldn't even spin up. "Weird", I thought to myself. Grabbed the other drive, which had a back-up that was about a week older than the first hard disk... nothing.

Plugged both drives in a PC... nothing. DEAD DRIVES! Both of them!

What are the damned chances of TWO drives going out at the same time!

I've lost pictures, music, movies, documents, the works!

Best Buy will pay for replacing a perfectly good hard disk... oh, yes they will! Within the next two months, they will be buying me a brand new MacBook pro (after this laptop mysteriously suffers two more issues that call for repairs).

I'm very annoyed.


/rant...

/rant off...

[/rant]

Damn it!
 
That sucks. I've had days like that where everything just goes wrong, even the implausible.
 
I know how the goes as well. That sucks Frog, I know you loved that damn thing you said it'd been through hell and back with you.
 
That is really odd...

I'd be more pissed about them having a working drive that had all my stuff on it...
 
Frog, it may be possible to contact them and see if they still have possession of the HD they took out and have it reinstalled, since it was working. I doubt they have taken it and wiped it clean but with it being that long ago, it could be history. I mention this because I know how long it takes them to fix things sometimes.
 
mr Frog

You should be able to take your backup hard drives - the two that won't spin up - and hand them over to a retrieval guru... usually they can get almost everything off of them, they will just take the disc and reinsert it into a shell that can spin them up...

I bet Best Buy might even have someone that does that - and they should do it for free... because of their little snafu in replacing a perfectly good hard drive.

All is not lost- heck, I have had gurus pull data off of drives that had crashed so badly I could hear the heads hit the disc.
 
Frog, it may be possible to contact them and see if they still have possession of the HD they took out and have it reinstalled, since it was working. I doubt they have taken it and wiped it clean but with it being that long ago, it could be history. I mention this because I know how long it takes them to fix things sometimes.

Called them up a while back, they don't return hard disks.

mr Frog

You should be able to take your backup hard drives - the two that won't spin up - and hand them over to a retrieval guru... usually they can get almost everything off of them, they will just take the disc and reinsert it into a shell that can spin them up...

I bet Best Buy might even have someone that does that - and they should do it for free... because of their little snafu in replacing a perfectly good hard drive.

All is not lost- heck, I have had gurus pull data off of drives that had crashed so badly I could hear the heads hit the disc.

This is an option, but honestly, the stuff I had on there isn't worth the two or three dollars or more per MB recovered. I've ordered a copy of Disk Warrior, maybe that software will help me recover the data. If all else fails, I'll take the drives to a guy I know in DC, but I won't see him for a while still.

Best Buy has a little clause in the agreement you sign when you drop off a computer. It basically says they are not responsible for lost data, and there's a picture of a middle finger next to the statement. Not really, but the clause is there. They've covered themselves.
 

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