lincolnlsownerxxx
New LVC Member
Hey bro, What happened with your Mustang Cobra?
shomann said:Do the '02s have 48/50k as well as the '03+?
How much is the extended warrenty and is it bumper to bumper?
lincolnlsownerxxx said:Hey bro, What happened with your Mustang Cobra?
shomann said:Its not that I expect the car to last 200k, its just that I don't want it to be a POS at 90k.
shomann said:How do all the 6ft plus guys feel about the interior space?
shomann said:How do all the 6ft plus guys feel about the interior space?
LSAddict said:Hi guys,
I'm sorta new to this forum, although I do frequent the boards often. I just wanted to chime in with my opinion about my LS experience(especially after this morning).
First thing, I bought my 00 LS8 with 69k over a year ago from Olympic Lincoln/Mercury in Seattle, and I must say during this time period over a year, the LS has given me the most pleasure/pain I have been through with a car. Most of the pain though is from that crappy dealership and the un-refined build quality of the LS.
Over one year, I have fixed so many small things, from a sagging headliner, to replacing ball joints, to replacing valve cover gaskets, and not to mention all the mysterious creaks and squeaks coming from the cabin. I can't remember anything else that was fixed for now and I'm sure other members have gone through much worse. All this and the LS has left my wallet thinner than a Steven Segal movie plot. My previous car(94 corolla with 187k) never gave me problems like the LS. On top of it all, I have an $2495 ext warranty that covers nothing. I wish I was more car literate so I can save $$ like many members on here that DIY, but I'm not.
I guess it's normal to expect problems from almost a 6 year old car with 80k+, but if you add the problems with a snotty dealership, your head starts to hurt a bit.....and this is where the post goes to another direction.
That said, in my opinion Olympic Lincoln/Mercury should be run over with a steamroller. The sales staff should be hanged, shot, and hanged again. Anyone who dealt with them should know what I'm talking about. Of course some are friendly, but ALL are cocky with an attitude ready to send you running to the door. Guess I was the dumb one and stayed...
The service dept isn't half bad, and there's one particular tech(Leigh B.) that knows about customer service(or at least, doesn't talk to me like an idiot and shows respect). This morning I took my car in, of course for more problems. The car rattles and clunks in the back end when going thru bumps, throttle response is sluggish, and the car idles a lil rough. The place opens at 7:30AM and since I work at 8am, I got there a bit early at 7:20am. The doors are still locked but people are inside. That's cool, so I wait and when it's 7:33, doors are still locked and so I knock, the guys look at me and go back doing their stuff. Few minutes later, door unlocks and I walk in, but I don't see Leigh. I said good morning to the other techs and they don't even react or acknowledge me. I start to talk to one of the techs, and I can already tell he's sizing me up. I try to explain to him my problems, but he just says he doesn't know what I'm talking about. I get agitated and he gets agitated and this conversation gets nowhere. Next I bring up my warranty and he says it only covers major stuff....I mean come on, everytime I take this car to get repaired, the bill comes to $400-$600 EVERYTIME without question, I would consider this major. I know it could get MUCH more expensive, and if that happens, sadly I'm going to give up on my LS. What's the point of buying a warranty that covers nothing? I guess when the engine or tranny goes, I'll be glad I got the warranty, but by the time that happens, I'm sure I won't have the car anymore.
The tech this morning talked to me with such an attitude, but I guess that's expected from Olympic. I'm 24, but I don't care if your 16, or 61, good customer service NEVER discriminates. When I took my corolla to toyota to get it fixed, I NEVER felt like I was being talked down to or not shown respect. I am a paying customer and would like to be treated like one. Don't they know younger people are their potential future market? Obviously not...
Well, everything said, I still love my LS. It has given me much joy even with all this happening. I just hope my wallet will still be intact.
I apologize for this long post and rant, but I needed to get this off my chest. I remember someone posting another similar rant, but I did a search and coundn't find it so I decided to post it here. Thank you all for listening.
Jeff
LSAddict said:Thanks joedirt. I been trying to find some fellow LS owners here in Seattle, and I know they're out there, but no one seems to want to get together. Must be a Seattle thing The weather is ACTUALLY nice! Perfect for get-togethers and BBQ!
BIG CELO: Yeah, I'm close to the edge already. I can't say tho, because partly I haven't really tried another dealership around here. I know for a fact that Olympic is the only still left in Seattle. Others closed down. There's a ford dealership near me, I been telling myself to go numerous times. It just pisses me off that the very reason why I went to Olympic is that it's close to where I live. I decided if I actually buy a car from a dealership, and not some small streetside dealership, they would take care of me. Nope. I bought the car from them, bought the warranty from them, have service history there, and now I have to find another place. I posted about Olympic on LLSOC a while back, so if anyone's from there, you might be seeing double. I know, it should be clear to me that I need to goto another dealership, and after today I will for sure.
I'm still waiting on a reply from Olympic. I took the car in at 7:30AM and its 2:30PM and still no response. At $89/hour, I better call right after I post this :Bang
shomann said:I kinda feel bad about reporting this because this group has been so honest and helpful about the LS but I ended up gettting a 2005 Subaru Legacy GT Wagon. I really couldn't be happier with my decision either.
lsbit said:A friend of mine bought one for his wife and they both love it. I am not sure it is a GT. Is that a turbo version, by any chance? I don't know a lot about Subarus other than the fact that I don't know anyone who doesn't like them once they own them.