I am going to snap.

[Frogman]

Eh. It all depends on what you plan to use it for. General every day use, you won't need 8Ghz. IMHO overclocking is like jacking up a 2WD truck that never sees the dirt road. All about compensating and bragging rights. LOL

 

[ground_zero298]

Actually OC'ing is good if you run some intense programs (photoshop, illustrator) you will notice a difference. For everyday use you would never be able to tell.

 

[Woof47]

ford nut;
You are right. It was insane and it took way too long to resolve my issues. However; once I realized that Dell didn't want to do the right thing, I became more determined to make them fix it. The bottom line was: I had a defective product that I paid a lot of money for. I had a warrantee for that product that I paid for. All I wanted was to get what I paid for. I wanted my computer fixed. I would have been happy if they fixed my original computer. My receiving a new computer was the only way that Dell could resolve my issues. Now that all is said and done, Will I buy another Dell? No, not ever. If anyone asks, I tell them of my problems and suggest they buy some thing else.
I wrote my elongated posts on this thread so anyone reading them can use my experiences with Dell to help them decide whether to buy Dell or not. Also, I hope that people reading this thread will realize that this kind of effort and determination can be used in other situations where they are unhappy with a product or the service they are receiving from any customer service rep. Always remember: You paid for the product. You should get what you paid for. And you are the boss. your money pays their salary.

Thanks everyone for reading my posts. I hope they are helpful.

 

[fossten]

I apologize if this has already been said.

Dells are crap. They are nearly impossible to upgrade and expand.

Build your own. You'll save billions in the long run. (slight exaggeration)

 

[KD00LS]

I apologize if this has already been said.

Dells are crap. They are nearly impossible to upgrade and expand.

Build your own. You'll save billions in the long run. (slight exaggeration)

Yeah I wasn't really planning on expanding, maybe the memory. The i7-920 should more than suffice for what I'm using it for. Def the last Dell I order though.

 

[XLRVIII]

Dood... you got a dell.

 

[KD00LS]

Dood... you got a dell.

And high blood pressure along with it.

 

[luxuryrules]

Luxuryrules,
It's good to hear that some people are treated properly when the need for service arises. I'm sure there are probably others who have received the service we expect. Unfortunately, everyone and I mean everyone that I have spoken with locally has had bad experiences with Dell. I hope you are correct in your opinion that there service is improving. In my opinion, Dell has two major issues to deal with. One is the customer service we speak of. The other is the quality control of the components they use. If they can get good parts to begin with, most of the complaints and problems will go away. I hope they can fix it.

I know, everybody's got different experiences. The quality of their components must improve (I've done a fair amount of warranty work for them), and in my observation one significant issue is their SATA hardware. Seems those drives will drop within 6 months to a year, like clockwork. Fortunately my customers (that follow my advice anyways) are backed up and the replacement drives are warranted, but it's still an inconvenience to my clients to have their units out of service for a day or two.

Aside from that, it's improving, but it's unfortunate that there's still so much bad experience out there. I'm just dumbfounded when I call and am on the phone for less than ten minutes now, and that's become the norm for me as of late - I used to expect to be on the phone for an hour or more if I had to call. Just like the Detroit Three, they're learning, but it may be too little too late.