Immediate help needed!!!

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iceotron

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I really need some help, and judging by the posts I've seen I've come to the right place. I bought an 04 LS V8 Sport Automatic with Tiptronic Shifting today, but I didn't make it home from the dealer. The car is in immaculate shape, and has only 47000 miles on it with no accident history. I test drove it and had no issues. The drivers seat belt wasn't retracting well and wouldn't adjust up or down so I had the dealer fix this before I left with the vehicle.

I did leave with it a bit later, but only made it 32 miles. While driving at 70 with the cruise control on the car shifted from 5th to 4th and back again, slightly bucking as it did this. I took it off CC, slowed to 55, then tried accelerating. Again the car bucked, then the rpms shot up by the car wasnt accelerating. I let off and tried again, same result but this time the parking brake, ABS, and traction control lights came on for 2 seconds, then off again.

I pulled over and called the dealer, they asked if I could make it back so I told them I would try. I turned the car on again and tried to merge back into traffic on the highway. This time the rpms shot to 4500, I was going 10mph, shifted and shot back over 4500rpm going a whooping 30 mph. No lights this time though. I pulled over called the dealer and had a tow truck come for the car.

Luckily I had a friend in the car ahead of me to get me home, but the dealer did offer a loaner. The dealer said they are going to look at it and fix if they find anything wrong.....typical dealer response.

Does anybody have experience with the above scenario or saw a post by someone who has? I'd really really like to know whats going on and be educated on the issue. I don't want to be jerked around by the dealer either. Luckily enough New York State requires a 60 day/3000 mile warranty on used cars under 80,000 miles sold by dealers, and Lemon Law Enforcement in which a dealer has 3 tries to fix before Lemon Law arbitration.

Thank you all for your knowledge and help.
 
This also happened to me about a year ago. I have no idea what caused it but it hasn't repeated itself. Please post what the dealer tells you. Sorry I can't help.
 
take it back, if its only been a day you can take it back
 
lloydrage said:
take it back, if its only been a day you can take it back
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I'm at work so I don't have the paperwork in front of me but I'm not sure this is an option. Also, I really do like the car and would keep it if fixed CORRECTLY.

Does this seem foolish to even consider keeping the car at this point?
 
If the dealer charges your for fixing it I will quit my job and open my own dealership.
 
Dealers are so shady it is ridiculous.

Hopefully you get it fixed without any hassle.

Good luck
 
Wow, that sucks man!!:(

Based on what you have described it sounds expensive, it would make me leary on keeping it.
 
the law is you have 72 hours to return. Take it back
 
lloydrage said:
the law is you have 72 hours to return. Take it back
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I found this to be false. I've searched and come up snake eyes on this "Law" Turns out to be an old Wives tale. The bit of truth being that some dealers offer this clause as a courtesy.



As for the coils, they have been replaced approx 6K ago. I found an old business card in the owners manual for a Local Ford dealer. They were able to tell me that the coils, plugs and door access code were done approx 6k miles ago.

Only update from dealer is that the car was still being looked over. This was 3 hrs ago and it is now 5:30 (quitting time).
 
Sounds more like the shift solenoid pack in the transmission.
There are like 3 levels of error codes thay can/should check for the trans, before they crack the pan. The codes that are thrown, the codes that are pending, and a dealer/factory only access for possible future failure error codes...something like that, as it was explained to me by a Lincoln tech, who also ownes an LS.
I had mine replaced at about 90K, and it was $1200.00, but they should get you taken care of, for nothing, I would think, having just bought the car.
 
The 72 hour clause is accually called a Right of Ressession. The dealer has you sign it before yo take the car. You are waiving any right to return it. Good luck. I know a great lawyer if you need him.
 
there is no way in hell you ahve to keep a car that doesnt let you make it home

no way
 
usalrs said:
The 72 hour clause is accually called a Right of Ressession. The dealer has you sign it before yo take the car. You are waiving any right to return it. Good luck. I know a great lawyer if you need him.
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Not in California; unless a seller comes to you (i.e. door-to-door salesmen). If you go to them (i.e. a dealership) there is no cooling off period.
 
Here's the New York Lemon law. . .
http://www.lemonlawamerica.com/new-york-lemon-law-statutes.htm

Lemon laws vary by state so read up quickly if you are ever in such a situation. In many cases whatever the dealer has you sign does not supersede the state statute similar to an employment contract signed after you are already an employee. For the record I am not a lawyer, but I play one on internet forums.
 
rainjacks said:
Here's the New York Lemon law. . .
http://www.lemonlawamerica.com/new-york-lemon-law-statutes.htm

Lemon laws vary by state so read up quickly if you are ever in such a situation. In many cases whatever the dealer has you sign does not supersede the state statute similar to an employment contract signed after you are already an employee. For the record I am not a lawyer, but I play one on internet forums.
Click to expand...


Lemon Laws usually only apply to the original owner. Also,

If a new motor vehicle which is sold and registered in this state does not conform to all express warranties during the first eighteen thousand miles of operation or during the period of two years following the date of original delivery of the motor vehicle to such consumer, whichever is the earlier date..........
Click to expand...
 
This sounds vaguely like what's discussed in TSB 09-12-12 (5R555/5R55N/5R55W TRANSMISSIONS - SHIFT CONCERNS, LOSS OF 2ND, 3RD AND 5TH GEAR, INCORRECT RATIO DTC'S - PROCEDURE TO INSPECT AND REPAIR SERVO PIN BORE WEAR).
 
in principle, you can take them to small claims court. i'm not aware of the law in your state in terms of 'lemon law'. most dealers have 'as is' in their paperwork. nonetheless, you can always take them to small claims, and by what you've said, you have a fair chance. remember that a seller cannot misrepresent a sale. the onus, in this case, is upon the seller to prove that the care was in working condition when sold (given the small timeframe since the purchase and breakdown). if you have a prepurchase inspection done, this may work against you; if it was normal. in possibility, the car may have been fine and then broke down. that's the assumed risk of buying a used car. you need to prove that the car was defective prior to purchase, and that the defect was significant. i'd go after them, especially if you got the car at a discount price. you get what you pay for, generally speaking. and remember that every used car has a problem, it's your job to find it!

i doubt it's a coil. RPM going up and limited movement sounds a lot like transmission slip.

call them out on it.
 
did you even try to take it back?

Is this story bull:q:q:q:q, have you owned the car for a while and its acting up?

doesnt seem like a person with a right mind would just not even try to get the dealer to take it back, just sounds stupid
 
UPDATE: The dealer had the car towed to an Indy shop in the next closest town. I called the shop after having to ask 3 times the name of the place they took it. Dealer told the shop that the car wouldn't start....ok W T F. Told the Indy the real story and he said that made more sense. The PATS system threw a bunch of codes, but he drove it 4 times with no issues. He did however clear all the codes before driving it. The 1 and only key the dealer gave me is a ford key that was cut and programmed for them (yes Ford key, not a Lincoln key..same thing essentially.) Indy suggested that the chip in the key may have been the reason the PATS system was activated. Also suggested that it may have caused the Tranny issues, but couldn't say for sure.

Dealer was supposed to have the car delivered Thursday evening, but again flaked out and said "probably Friday some time". I said screw it and took the hour drive each way to get the car Thursday night. Drove home perfectly, and every day since. Only semblance of an "issue" is a rough shift from 2nd to third, and also when going park to reverse of drive it clunks in pretty good. Not sure if that is standard with a V8 as I've never had one before.

As far as returning the car goes, I own it, and have since driving off the lot. NY Lemon law dictates that a dealer has 3 chances to fix a given issue. If not corrected after the 3rd attempt an arbitrator will determine the next steps. They will either side with the individual and have the dealer issue a full refund or with the dealer and tell you that your SOL and have no solid basis for the Lemon Law claim. Lemon law has me covered for 60 days or 3000 miles.

Any feedback on the above mentioned issues?
 
i dont see a PATS issue causing any problem with the tranny
 
The hard shifting and engagement is definetly solenoid pack in transmission. My 04, v8 did this when I bought it. It would slam into reverse hard at times and shift hard while driving. I told the dealership about the tsb's and they finally changed the solenoid pack. Can't remember the tsb number but it sure sounds like the same type problem.
 
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