When purchased with our torque convertor Lentech Automatics Transmissions are covered by a lifetime limited warranty from the date of invoice against defects in workmanship and materials * See below for details
All Lentech Automatics custom built torque converters are guaranteed for a period of 2 years from the date of invoice against defects in workmanship and materials.** See below for details
All Lentech Automatics custom built valve bodies are guaranteed for a period of 3 years from the date of invoice against defects in workmanship and materials.*** See below for details
Lentech Automatics is a company with a strong commitment to customer satisfaction. As such, we reserve the right to extend warranties at our own discretion.
* From the date of invoice, a $250 deductible applies within the first year. A $995 deductible applies thereafter. These figures do not include the torque converter or other upgrades not originally purchased. Lentech Automatics' transmissions warranties do not cover any shipping, duties or brokerage fees or any other charges incurred in the return of our products. We accept no responsibility for any expenses or damages resulting from the purchase, installation and use of our products. All prices are in U.S. dollars. “Warranty is transferable.”
**Lentech Automatics’ torque converters warranty covers any defects in parts and workmanship for a period of 2 years. We accept no responsibility for any expenses or damages resulting from the purchase, installation and use of our products. Shipping, duties or brokerage fees or any other charges incurred in the return of our products are not included in the warranty.
***Lentech Automatics’ valve bodies warranty covers any defects in parts and workmanship for a period of 3 years. A minimum $100 service fee applies after the first year (not including parts). . We accept no responsibility for any expenses or damages resulting from the purchase, installation and use of our products. Shipping, duties or brokerage fees or any other charges incurred in the return of our products are not included in the warranty. 30 day satisfaction guarantee on all valve bodies: If within 30 days you are unsatisfied with our valve body, return for a full refund.
Ordering, return and Cancellation Policies
At Lentech Automatics we provide a service of "custom" built automatic transmissions to enthusiasts around the world.
The requirements for ordering a Lentech custom built transmission and components are as follows:
Orders taken by phone require VISA or MasterCard only
Orders accepted by mail are by cheque or money order only (no cash)
Orders on complete "custom" built transmissions require a minimum 50% deposit. Balance due 48 hours before ship date.
Orders on complete "custom" built transmissions are subject to a minimum $100 cancellation fee within 24 hours of order received.
Orders on complete "custom" built transmissions cancelled after 24 hours are subject to a 50% cancellation fee
No refunds or credits for custom built transmissions and torque converters.
No refunds of shipping costs for returned items
Damaged or missing components must be reported to Lentech Automatics within 24 hours of receiving shipment
