Replaced my clock spring today

Prime

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Did the clock spring replacement today, and had everything all back together working good, horn worked, was happy cause now I can go get my car inspected, pulled outa the driveway to go test my cruise control, and drove about a mile made a left turn, and heard a crack, and everything stopped working, wheel was hard to turn, I was like oh :q:q:q:q, got it back home, took the stearing wheel off, and the new clock srping came out in peieces, what did I do wrong. Please help, I think Ima have to order a new one again for sure and im pissed.
 
Were the front wheels pointed straight ahead, and the steering wheel turned straight before you removed it?

Was the replacement clockspring still centered?

1.

WARNING: Incorrect centralization may result in premature component failure. If in doubt when centralizing the clockspring, repeat the centralizing procedure. Failure to follow this instruction may result in personal injury.

CAUTION: Make sure the road wheels are in the straight-ahead position.

NOTE: A new clockspring is supplied in a centralized position and held there with a key.
If the clockspring has rotated out of center, follow these steps to center the clockspring.
1. Hold the clockspring outer housing stationary.
2.

CAUTION: Overturning will destroy the clockspring. The internal ribbon wire acts as the stop and can be broken from its internal connection.
While turning the rotor counterclockwise, carefully feel for the ribbon wire to run out of length and feel for a slight resistance. Stop turning at this point.
3. Turn the clockspring clockwise approximately 2-1/2 turns. This is the center point of the clockspring.
* Do not allow the rotor to turn from this position.

2. Align the multifunction switch to the clockspring and slide the 2 together.
* Make sure the tabs are interlocked.

3.

NOTE: Slight turning of the clockspring rotor is allowable for alignment purposes to the steering column.
With the flat of the clockspring aligned to the flat of the steering column, slide the clockspring onto the steering column.

4. Connect the 2 clockspring lower electrical connectors and the multifunction switch electrical connector.

5. Install the 2 multifunction switch screws.

6. Install the 2 clockspring screws.

7. For vehicles receiving a new clockspring, remove the retaining pin.
 
Everything was straight and I pulled the retaining clip right before I put the steering wheel on
 
Everything was straight and I pulled the retaining clip right before I put the steering wheel on

Maybe you just got a bad one, or it wasn't centered correctly at the factory, or someone pulled the pin out, rotated it, and put it back in before you received it, or ...
 
I ordered it online, DO you think they will exchange it for me, it just sucks, cause now Im not gonna have a car until I get a new one, cause the old clock spring I took apart to try to fix the new one lol that was dumb, do u think the car will be okay if I just leave it out completley for a while
 
Screw it Im fed up, and its to dam hot out to be workin on this anyway, I just called the dealership, 120 for the part 120 labor, im takin it in.
 

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