they are clueless because I expect them to know more about the Lincoln Product then I do. Neither one could confirm how it should work. I don't expect them to be able to diagnosis anything over the phone, they are dealerships far from pyschics. I do expect them to be able to tell me if it is worth being concerned over, and if it is a problem. If they spend an hour on the car trying to figure out what's wrong, then they should be paid. Not for spending an hour if they have no idea if it is working right or not.
The first dealer told me to bring the car in and they will find out if anything was wrong. Even though they did not know if it was wrong or not. So if it turns out that it is working how it is supposed to, then I'm still out the diagnosis fee. So I'm basically paying for both of us to find out how it works. No thanks. I asked them if they thought it was more likely to be something inside the gear selector, or the transmission? I told them I was wanted to replace the gear selector with an SST one (they suprising had absolutlety no reaction + or -), their response was that we should replace it and see if it starts working. That defeats the purpose of trying to find out if something is wrong first.
The second dealer was only slightly clueless, but was also willing to admit it. I told him the same thing, and he said "I know there are a number of factors that goes into what gears it goes into, speed, throttle position, ..........(rattled off a bunch of possible factors) but I don't know if something is keeping it from working right, or if that's why it isn't showind D4" I told him I was thinking about swaping the gear selector for the SST, he said "I don't know if that's compatable" I told him what we has been discussed on the forum, he said "sounds cool, we could flash the pcm for you" He told me he really wasn't sure what it could be, so I should stop by and have the shop's tranny guys spend a few minutes talking to me and go for a ride so I can show him what it does. And then go from there and then talk about diagnosising it. he told me which days the tranny guys left early to coach some kid league sporting event. If I can fit it in on Mon I'm going down to talk to him.